Returns & Refunds Policy
Please Read
Thank you for shopping at Hero Initiative.
If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 7 days of the original purchase of the product. Before you return a product, please make sure that:
- The product was purchased in the last 7 days
- The product is in its original packaging
Send the product with its original packing to:
11301 Olympic Blvd., #587 Los Angeles, CA 90064
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Hero Initiative.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Sale items can be refunded.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us by email: christina@heroinitiative.org
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Hero Initiative
11301 Olympic Blvd, #587
Los Angeles, CA 90064
626.676.6354